Asked Questions (FAQ)

Frequently Asked Questions (FAQ) – BLUEWEST LLC

1. General Questions

Q: What products does BLUEWEST LLC offer?
A: We specialize in premium, gender-inclusive apparel, including:

  • Men’s & Women’s Classic Tees (Short & Long Sleeve)

  • French Cut designs for a tailored fit

  • Minimalist essentials for everyday wear

Q: Where is BLUEWEST LLC based?
A: Our headquarters is located at 30 N Gould St Ste N, Sheridan, WY 82801, USA.

Q: Do you ship internationally?
A: Currently, we ship within the United States. Follow us for updates on international expansion!

2. Orders & Shipping

Q: How long does shipping take?
A:

  • Processing: 1–3 business days

  • Delivery: 3–7 business days (U.S. only)

Q: What shipping carriers do you use?
A: We partner with USPS, UPS, and FedEx for reliable delivery.

Q: Can I track my order?
A: Yes! A tracking number will be emailed once your order ships.

Q: What if my order is delayed?
A: Rare delays may occur due to high demand or carrier issues. Contact us at kelvin.trungpham@gmail.com for assistance.

3. Returns & Exchanges

Q: What is your return policy?
A: We accept returns within 30 days if items are unworn, unwashed, and in original packaging.

Q: How do I start a return/exchange?
A: Email kelvin.trungpham@gmail.com with your order number and reason. We’ll provide instructions!

Q: Are sale items refundable?
A: Sale items are final sale, unless defective or incorrect.

4. Payments & Discounts

Q: What payment methods do you accept?
A: We accept:

  • Credit/Debit (Visa, Mastercard, Amex)

  • PayPal

  • Apple Pay

Q: Do you offer promotions?
A: Yes! Subscribe to our newsletter or follow us on social media for exclusive deals.

Q: Is my payment secure?
A: Absolutely. We use SSL encryption and trusted payment gateways.

5. Sizing & Care

Q: Where can I find size charts?
A: Detailed guides are available on each product page.

Q: How should I care for BLUEWEST clothing?
A:

  • Machine wash cold (inside out)

  • Tumble dry low

  • Avoid bleach to preserve fabric quality

Still Need Help?
Email kelvin.trungpham@gmail.com or call +84 90 905 1359. We’re here for you!

“Style Made Simple, Service Made Personal.” ✨