Terms and Conditions

Terms and Conditions

Welcome to BLUEWEST LLC. By accessing or using our website, bluewest.shop, or purchasing our handcrafted wooden furniture and home décor, including seating, tables, storage solutions, beds, and décor items, you agree to be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with these terms, please refrain from using our website or services.

1. General

These Terms and Conditions govern your use of our website and the purchase of products from BLUEWEST LLC, located at 30 N Gould St Ste N, Sheridan, WY 82801. We reserve the right to update or modify these terms at any time without prior notice. Changes will be effective upon posting to bluewest.shop. Your continued use of our website or services constitutes acceptance of the updated terms.

2. Orders and Payment

All orders placed through bluewest.shop are subject to acceptance and availability. We reserve the right to refuse or cancel an order for any reason, including pricing errors, stock limitations, or suspected fraud.

  • Payment: Payments are processed securely through our trusted payment gateway, Stripe. We accept major credit/debit cards, digital wallets (e.g., Apple Pay, Google Pay), and other Stripe-supported methods. All prices are listed in USD unless otherwise stated, and you are responsible for any applicable taxes, duties, or fees.
  • Pricing: Prices are subject to change without notice. While we strive for accuracy, errors may occur. In the event of a pricing error, we will contact you to confirm whether you wish to proceed with the order at the correct price or cancel it.

3. Shipping and Delivery

We offer worldwide shipping, with costs and delivery times varying by location. Shipping details are provided at checkout and in our shipping policy on bluewest.shop. BLUEWEST LLC is not responsible for delays caused by third-party shipping carriers, customs processes, or unforeseen circumstances (e.g., natural disasters).

  • Risk of Loss: Ownership and risk of loss transfer to you upon delivery of the product to the shipping carrier.
  • Inspection: Please inspect your order upon receipt and report any damage or discrepancies within 7 days by contacting us at kelvin.trungpham@gmail.com or +84 909 051 359.

4. Returns and Refunds

Our Refund and Return Policy allows returns of eligible items within 30 days of delivery, provided they are unused, undamaged, and in original packaging. Custom or personalized items are non-returnable unless defective. Please refer to our full Refund and Return Policy for detailed instructions. BLUEWEST LLC reserves the right to deny returns that do not meet these criteria.

5. Product Warranty

Our products are backed by a warranty against manufacturing defects, ranging from 5 to 10 years depending on the item. The warranty covers defects in materials or craftsmanship under normal use. It does not cover damage due to misuse, improper care, or normal wear and tear. Contact us at kelvin.trungpham@gmail.com for warranty claims.

6. Intellectual Property

All content on bluewest.shop, including images, designs, text, and logos, is the property of BLUEWEST LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, BLUEWEST LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services, including but not limited to loss of profits or data. Our liability for any claim related to your purchase shall not exceed the purchase price of the product.

8. Product Use and Care

Our furniture is designed for indoor use. To maintain its quality, follow the care instructions provided with your purchase. BLUEWEST LLC is not responsible for damage caused by improper use, neglect, or failure to follow care guidelines.

9. Privacy

Your privacy is important to us. Our use of your personal information is governed by our Privacy Policy, available at bluewest.shop. By using our website or services, you consent to the collection and use of your information as outlined in the Privacy Policy.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Wyoming, USA, without regard to its conflict of law principles. Any disputes arising from these terms or your use of our website or products shall be resolved in the courts of Sheridan, Wyoming.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

By shopping with BLUEWEST LLC, you’re choosing quality, craftsmanship, and a commitment to creating a timeless home. Thank you for trusting us to be part of your journey.